Frequently asked questions
What is the delivery time?
In Priority Delivery, your iphone case order is shipped in less than 48 hours.
What do I do if I make a mistake when selecting my phone model ?
Don’t worry, you can change it by yourself via the link in your confirmation e-mail or via the tracking page. You can also contact our customer service (hello@iphonecase.cz) if the order has been made less than 24 hours ago.
Can I return a product to you?
Returns of products under the right of withdrawal: you can return at your expense any mobile accessory within 14 days of delivery. We will then reimburse you for the full price of the returned products. On the other hand, no refund is possible for phone cases as they are printed exclusively on demand, except if there was a mistake made in production. For more details on the terms and conditions of product returns and withdrawal we invite you to consult our Terms and Conditions of Sale.
